This is a huge change for EMS, but we should all welcome it. Spinal immobilization was a concept instituted in the belief that it might prevent rare spinal injuries from growing worse. There was never any solid evidence to support it, and now more and more evidence is piling up that the practice is not only uncomfortable for patients, but harmful.
As a reader, I could not put the book down. It gave me great empathy and made me appreciate that we are not all the same tree in the forest, and that as a society we are likely better off for our diversity. It certainly gave me a window into the world of transgenders, schizophrenics, autistics, and many of the other types of patients we encounter, as well as their families.